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After Sales
The 6-step Aftermart Formula™

03. After Sales

Providing technical knowledge

The Aftermart Formula should not be considered merely a service limited to the sale of a single product, but rather as continuous support for the customer, helping them overcome challenges related to product range knowledge or the lack of necessary information.

We guarantee a comprehensive solution that goes beyond just supply, thanks to our Technical Department, which is available to the customer even in the post-sales phase, providing assistance and personalized reports for claims.

Features

We manage and regularly update vehicle applications and cross-references to ensure that product compatibility information is accurate and up-to-date. This helps our clients quickly and confidently identify the right parts, streamlining the selection process and enhancing the overall customer experience.

Our team provides ongoing technical updates and dedicated support to keep our clients informed of the latest advancements and specifications. This commitment to technical excellence helps clients stay ahead in the aftermarket sector and ensures seamless integration of our products.

We create targeted technical posts designed to support sales teams and empower them with knowledge. These posts cover essential product features, industry insights, and application tips, enabling teams to communicate value more effectively and assist customers with confidence.

The 6-step Aftermart Formula™

Research & Development
Research & Development
Step 1
Let’s begin with some R&D to ensure your product stands out from the competition.
Product Marketing
Product Marketing
Step 2
We manage every stage of the product life cycle, from design to sales.
After Sales
After Sales
Step 3
Our Technical Department is at your service, providing customized return reports.
Product Training
Product Training
Step 4
We support your growth offering direct trainings to your team.
Technical Documentation
Technical Documentation
Step 5
PPAP, technical drawings and assembly manuals are essential for a quality value proposition.
Manufacturing
Manufacturing
Step 6
We know the right places. We deliver a product that you will be proud of.